What you have to know
- Google has up to date its Private Security app to require a “contact and maintain” step to ship a name for emergency companies in response to a spike in unintentional calls from Android telephones.
- The brand new “contact and maintain” step could assist to scale back unintentional calls, however it might additionally make it harder to contact emergency companies in an actual emergency.
- The emergency SOS function was beforehand enabled by default on some Android gadgets, requiring solely 5 consecutive faucets of the ability button to launch a name.
Android’s well-intentioned emergency SOS function was inflicting a surge of unintentional 999 calls within the UK earlier this 12 months, however Google has now added an additional step to forestall these false alarms.
Android sleuth Mishaal Rahman just lately identified on X (previously Twitter) that Google has added an additional step to its Private Security app. Now, you will must “contact and maintain” to substantiate that you just actually wish to name emergency companies, as proven within the screenshot beneath.

After quickly urgent the ability button 5 occasions, you will want to the touch and maintain a button on the display for 3 seconds to provoke the emergency name. This new “contact and maintain” step is designed to forestall unintentional calls to emergency companies.
Whereas emergency SOS has been a typical function on Android telephones since Android 12, it is as much as OEMs to resolve whether or not it is turned on by default. Some cellphone manufacturers even have their personal particular emergency calling options.
The outdated SOS methodology on Android telephones is supposed for fast entry to emergency companies. Nevertheless, it led to a flood of unintentional calls, often known as “butt dials,” overwhelming emergency responders.
Unintentional 999 calls have been on the rise in Scotland and a number of other English counties, with silent or deserted calls taking over beneficial time for emergency operators, as they’ve to verify it isn’t an actual emergency the place the caller cannot communicate.
Nonetheless, Google’s new step for emergency calls is a double-edged sword. Whereas it ought to scale back the variety of unintentional calls, it might additionally decelerate individuals who genuinely need assistance. It is a tough steadiness between stopping false alarms and guaranteeing fast entry to emergency companies.
