Just a few weeks again I shared certainly one of our newest buyer tales on Trident Technical Faculty. If you happen to missed that weblog, I’d suggest checking it out, however In case you are restricted on time and simply need the newest story, then let’s discuss Puntonet. That is one other nice story that highlights how clients like Puntonet are succeeding with assist from CX.
Puntonet, a telecommunications and IT companies firm headquartered in Quito, Ecuador, collaborated with Cisco Providers to optimize its community so subscribers had entry to quick, dependable, and safe web companies. Let’s hear instantly from Roberto Falconi Cardona, Chief Know-how Officer (CTO) of Puntonet S.A on how that collaboration labored.
As you noticed within the video, Roberto is initially from a extra rural space however moved away from household and associates for work. To reach a technical subject then, he had no alternative however to relocate to the place know-how supported the job he needed to do.
Now, nonetheless, Puntonet, with assist from Cisco Providers, helps increase entry to high-performing networking to each companies and residential clients all through Ecuador. They’re connecting the extra rural areas in order that sooner or later, somebody like Roberto received’t have to maneuver away to have entry to connectivity and subsequently, work.
On the similar time, Puntonet has strengthened the safety of its community throughout the board, so working remotely, or conducting monetary transactions is rather more safe.
Cisco helped make sure the know-how improve went easily by offering threat mitigation and design overview companies. On high of that collaboration, Cisco Providers was additionally capable of assist with an awesome variety of guide duties ensuing from an extreme variety of community drawback logs. This freed up Puntonet to deal with technique.
I can go on, however I encourage you to learn the total Puntonet story, “Puntonet modernizes community to speed up progress” on our Buyer Tales Index . It’s an incredible story and a improbable instance of how know-how, and Cisco Providers, mix to alter the course of enterprise and have an effect on how people work together with the world, even exterior a significant metropolis. It’s additionally an incredible have a look at how somebody like Roberto is guiding know-how to offer extra alternatives for the subsequent era.
Once more, we’re often highlighting the successes of our clients. For all the latest updates, please go to our Buyer Tales Index – a catalog of tales highlighting how Cisco companies clients are remodeling and innovating to drive affect of their organizations and the world over. Don’t fear, I’ll preserve bringing you chose ones to my weblog as properly.
Extra importantly, if you wish to share your individual buyer story, join with us at cxcustomerstories@cisco.com. We’d love to listen to from you. Keep tuned and observe @CiscoCX on X for extra CX updates.
Don’t have a narrative to inform simply but? Our staff may also help you construct it, alongside along with your community. Simply tell us and we may also help have a good time your success.
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